Privacy Policy

gojacpot Privacy Policy

This Privacy Policy explains what personal information gojacpot collects from players in the Philippines, how we use and protect it, and what your rights are over your own data.

Last updated: June 2026
Applies to Philippines players
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Your Data Is Safe
All connections to gojacpot are SSL-encrypted. Your personal details are never sold to third parties.

01 Introduction

gojacpot is committed to protecting the privacy of every player who registers and uses our online gaming platform. This Privacy Policy describes how we handle personal information in connection with your use of gojacpot โ€” including account registration, gaming activity, financial transactions, and your interactions with our support team.

This policy applies to all players in the Philippines. By creating an account and using gojacpot, you acknowledge that you have read and understood how your personal data is collected and processed as described in this document.

This Privacy Policy should be read alongside our Terms and Conditions. Together, these documents govern your relationship with gojacpot.

02 Personal Data We Collect

gojacpot collects personal information that is necessary to provide and operate the platform safely and in compliance with our obligations. The types of data we collect depend on how you interact with us.

Data Category Examples When Collected
Identity Data Full legal name, date of birth, government-issued ID During registration and KYC verification
Contact Data Mobile number, email address During account registration
Financial Data Bank account name, e-wallet reference, transaction records During deposit and withdrawal processing
Technical Data IP address, browser type, device information, session logs Automatically when you access the platform
Gaming Activity Games played, bet amounts, session duration, win/loss records Throughout your time on the platform
Communication Data Support messages, enquiry content, OTP verification records When you contact us or complete account actions

We do not collect sensitive personal information beyond what is required for identity verification and fraud prevention. We do not store payment card numbers.

03 How We Use Your Personal Data

gojacpot uses personal data only for the purposes directly related to operating the platform and providing services to registered players. We do not use your data for advertising to unaffiliated third parties.

  • To create, verify, and manage your account on gojacpot.
  • To process deposits and withdrawals in Philippine Peso through your registered payment accounts.
  • To comply with identity verification and KYC requirements before processing withdrawals.
  • To detect and prevent fraud, money laundering, collusion, and other prohibited activities.
  • To enforce our Terms and Conditions and responsible gaming policies.
  • To provide customer support and respond to your enquiries.
  • To monitor platform security and maintain the integrity of the gaming environment.
  • To send account-related communications โ€” such as OTP codes, transaction confirmations, and security alerts.
  • To analyse platform performance and improve the user experience on a general, anonymised basis.
Important: gojacpot does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used to operate the platform for you โ€” not to generate advertising revenue from your information.

04 Data Sharing and Third Parties

gojacpot may share personal data with third parties only in limited and necessary circumstances:

  • Payment processors and e-wallet services: To facilitate deposits and withdrawals through Philippine bank transfers, GCash, Maya, and other supported payment channels. These providers receive only the information needed to complete your transaction.
  • Identity verification providers: To conduct KYC checks in connection with account verification and withdrawal processing.
  • Game software providers: Game studios that supply titles in the gojacpot lobby may receive anonymised technical data related to game sessions to ensure correct functionality.
  • Legal and regulatory authorities: Where required by applicable Philippine law, regulation, or a lawful order from a relevant authority.

All third parties who handle data on behalf of gojacpot are required to maintain confidentiality and process personal information only for the purpose specified.

gojacpot does not transfer your personal data outside the scope described above. There are no data-sharing arrangements with advertising networks or social media platforms.

05 How Long We Keep Your Data

gojacpot retains personal data for as long as is necessary to fulfil the purposes described in this policy, and to comply with applicable legal and financial record-keeping requirements.

  • Active account data is retained for the duration of your registration with gojacpot.
  • Transaction and gaming records are retained for a minimum period in line with standard financial record requirements applicable in the Philippines.
  • When an account is closed voluntarily, personal data is retained for a reasonable period to enable dispute resolution and to meet any outstanding legal obligations, after which it is securely deleted or anonymised.
  • Accounts suspended for rule violations may have data retained indefinitely for fraud prevention purposes.

06 How We Protect Your Data

gojacpot implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

  • All connections to the platform use SSL (Secure Sockets Layer) encryption to protect data in transit.
  • Account access is secured with password authentication and OTP (one-time password) verification for sensitive actions.
  • Payment details are processed through encrypted channels and are not stored on gojacpot servers.
  • Access to personal data within gojacpot is restricted to staff and systems that need it to perform their function.
  • Security measures are reviewed and updated regularly as part of our platform maintenance.
Account security tip: Protect your gojacpot account by using a strong, unique password and never sharing your login credentials with anyone. If you receive an OTP you did not request, contact support immediately at [email protected].

07 Cookies and Platform Tracking

gojacpot uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your browser when you access a website.

  • Session cookies: Required for the platform to function. These maintain your login state during a session and expire when you close your browser.
  • Functional cookies: Remember your preferences, such as language settings and game history within the platform.
  • Analytics data: Aggregated and anonymised usage data is collected to understand how the platform is used and to identify areas for improvement. This does not identify individual players.

You can control cookie behaviour through your browser settings. Disabling certain cookies may affect the functionality of some parts of the gojacpot platform, including the ability to remain logged in.

08 Your Rights Over Your Personal Data

Registered players on gojacpot have rights over the personal data held about them. In line with Philippine data privacy principles, you may exercise the following rights by contacting us at [email protected]:

  • Right to access: Request a copy of the personal data we hold about your account.
  • Right to correction: Request that inaccurate or outdated information in your account be corrected.
  • Right to erasure: Request deletion of your personal data, subject to any retention obligations we are required to meet.
  • Right to object: Object to specific uses of your data where that use is not strictly necessary to provide the service or meet a legal obligation.
  • Right to data portability: Request that certain data associated with your account be provided in a portable format.

Requests will be reviewed and responded to within a reasonable timeframe. We may ask you to verify your identity before acting on a data request.

09 Minors and Age Restrictions

gojacpot is strictly for adults aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21. If we discover that a registered account belongs to a person under the minimum age, that account will be suspended and the matter will be handled in accordance with our Terms and Conditions.

If you believe a minor has registered on the platform, please notify us immediately at [email protected].

10 Changes to This Privacy Policy

gojacpot may update this Privacy Policy from time to time to reflect changes in our platform, services, or applicable laws. When changes are made, the updated policy will be published on this page with a revised date.

We will make reasonable efforts to notify registered players of material changes. Continued use of the platform after an update is published constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and close your account by contacting us.

11 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern related to your personal information, you can reach gojacpot at:

Email: [email protected]
Please include your registered email address and a clear description of your request. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

For general questions about the platform, see our FAQ page. For account, payment, and gaming enquiries, visit your account dashboard or reach out via the same support email.

Six Ways gojacpot Protects Your Personal Data

These are the practical measures behind the privacy policy โ€” not just policy language, but how the platform actually handles your information.

SSL Encryption on All Connections

Every page and transaction on gojacpot is served over an SSL-secured connection, protecting data in transit from your device to our servers.

No Payment Data Stored

gojacpot does not store your bank account or e-wallet credentials on our servers. Payment processing is handled through encrypted third-party channels.

OTP Account Protection

Sensitive account actions โ€” including withdrawals and security changes โ€” require OTP verification sent to your registered contact. This prevents unauthorised access even if your password is compromised.

No Third-Party Marketing Sharing

Your personal data is never sold to or shared with advertising networks, marketing brokers, or social media platforms. It stays within gojacpot and its essential service providers.

Your Rights Are Respected

You can request access to, correction of, or deletion of your personal data at any time by contacting support. Data requests are handled directly โ€” no automated barriers.

Policy Kept Up to Date

This Privacy Policy is reviewed and updated when the platform changes or when applicable data privacy standards are revised. The date at the top of this page always reflects the current version.

Other Policies Worth Reading

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Terms & Conditions

Account rules, gaming policies, deposit and withdrawal terms, and the full conditions of using the gojacpot platform.

Read Terms
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Responsible Gaming

Budget management, session time guidance, and self-exclusion options for 21+ players across the Philippines.

Read Guide
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FAQ

Quick answers about accounts, payments, verification, and how gojacpot works for players in the Philippines.

View FAQ

Ready to Play at gojacpot? Your Data Is in Safe Hands.

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